Let’s get down to details.
Here’s some of the common questions our customers have asked.
How much do participating businesses donate?
Most businesses donate 5%, however they can be capped at an amount that makes sense. For example, if you’re an auto dealership, you could donate 5% of a new vehicle purchase, up to $100 for example. Our team can work with you to determine what makes sense.
How many of my customers should I expect to TAGG their purchase?
While it depends on how heavily you promote it, most businesses can expect between 1-3% of their customers to TAGG.
How long is the participation?
All businsses must participate for at least a year. This gives people enough time to learn that you’re a part of TAGG and see your promotions before making their buying decisions. Participation will continue beyond the 12 months under your same plan terms until you cancel or change your plan.
What materials do I receive as a TAGG business?
All businesses will be offered free signage to include window stickers, posters, table tents, and a variety of stickers to be used on menus, registers, tables, etc. We also provide an unlimited supply of business cards to let your customers and local organizations know that you give back through TAGG.
How can I let local organizations know that I give back through TAGG?
TAGG provides a sample script that you can customize and use as a consistent response to donation requests, whether it be added to your website, used as an email response, or for an employee to use for in-person requests. We also provide an unlimited supply of business cards to let your customers and local organizations know that you give back through TAGG.
How does TAGG promote me as a TAGG business?
When you first join TAGG, we will promote you to our database of users and organizations:
- Email blast
- Social media (Facebook, Twitter, Instagram, and Linked In)
- App welcome screen – featured 2 days (5 on annual fee plan)
- App news feed
- TAGG business list (on app, TAGG’s website, referenced in 2+ emails per month, and regularly shared and distributed by organizations to their supporters.
- Two additional promotions (per location) per year
- Additional promotions as part of category campaigns relevant to your business
- Optionally submit a promotion request (up to once a month) to be shared on social media, email and/or in app
- Customized email sent on your business’s behalf to each first time TAGGer
Can I choose where my donations go?
Because TAGG is all about driving new business and building customer loyalty, all donations made are as a result of your customer deciding who you support. TAGG ensures the validtiy of all receiving donations and does not allow politically-charged organizations join TAGG.
How are funds distributed to local organizations and what % do they receive?
TAGG sends donations to receiving organizations electronically on a quarterly basis, retaining 15% of funds raised. Only donations successfully collected by businesses will be sent, and organizations receive a report showing them which businesses their donations are coming from.
Can a business donate a larger percentage to specific organizations or schedule a giving day where we give a higher percentage?
Yes! We can create a one time or ongoing campaign. No need to collect receipts or track who is coming as part of the campaign. It’s all tracked through TAGG, plus we help design the promotional materials.
Does TAGG have a loyalty feature?
Yes! Not only does TAGG create loyalty just by allowing customers to choose where businesses give back, but you can take it a step further by adding loyalty rewards to the app to reward your loyal TAGGers and give them an extra reason to come back more often.
How do businesses pay the donations?
Each month, businesses will receive an activity report, and donations will be charged on the bank account or credit card on file. This happens the first week of each month for the previous month’s TAGG activity.
What types of organizations receive donations on TAGG?
TAGG supports nonprofits, places of worship, schools, high school teams and clubs, and youth sports teams. TAGG ensures the validtiy of all receiving donations and does not allow politically-charged organizations join TAGG.